Frequently Asked Questions

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Website Builder

The bread & butter of our platform are the pre-built design sections, called items. These can be added to pages with a couple of clicks and every text, image, icon or button that make up the Block can be changed.


How do we get started?

Click on Let's get started, choose your free template and enter your information. Or if you want one of our website designers to create your website when are ready, Please call to get started at 877-497-1650.

Is there a Refund?

Yes, Any plan you choose with ExploreMyPC, you have 14 days from the first time you submitted a payment to decide if you want to keep the website up. 100% Money back. No Questions asked. After 14 days, there is no refund, but you can still cancel your website to not be published on Google..

How do I design a website and host it for free?

When you make your own website with ExploreMyPC, you get a reliable, scaleable domain, email address and free web hosting. All your website content will be stored on Amazon's 99% up-time secure server. So no matter where your visitors come from, You business website will load fast.

How long will it take to complete my website?

Each Website project is different, but assuming that there are no delays from your side of things a typical website will take no longer than 4 weeks to be completed. Previously we have been able to complete a website in less than 4 hours

Can I Update My Website Once It is Live?

Yes! You can choose the "Website Maintenance" add-ons and we do all the work. The only thing you 'll be able to do is to login your website and make changes request on where you need the changes to be made, Contact your assigned website manager for more information

Can I design a website without knowing how to code?

Absolutely, ExploreMyPC is mobile friendly and makes it possible to build your own website for your business without knowing how to code. With ExploreMyPC Website Builder, you can drag drop and customize any feature you want, which makes it easy to match everything to the look and feel of your site. Of course, if you do know how to code, you can add advanced functionality to your business website with the widgets

Is it easy to make your own website?

Yes ExploreMyPC offers a few different ways to create your own business website, which means you can choose the creation process that works best for you. Need to get online fast? Choose any templates that are close to your business, Just add your images and logo. You can have your website created in under 10 minutes. If you want 100% design freedom, start from scratch and drag and drap the website design features you need in your website.

How do I make my site mobile friendly?

Every website created with ExploreMyPC comes with a mobile-optimized version, designed to look great on smaller screens. And if you want to customize your mobile site further, the ExploreMyPC Mobile Editor makes it easy to do even more

How much input do I have in the website design process?

A lot! Your input and feedback are crucial to this website design and development process. We 'll start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality. We also request you to provide sample websites before we begin your project. Remember this is your website and we need your help and direction as to your final vision. We' re a team and look forword to hearing your ideas.


Who writes the text/content for the website?

We require that you provide all of the text content for your website. You are the expert on your business, so it's always best if it comes from you. If you need assistance, we have a copywriter in our team who can help clean up or write original content for you at an additional of $50 per page.

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Payments

The bread & butter of our platform are the pre-built design sections, called items. These can be added to pages with a couple of clicks and every text, image, icon or button that make up the Block can be changed.

How much does ExploreMyPC costs?

Our Essential plan is available for $24 amount per month for teams and individuals after the basics.For small businesses who need more branding and functionality, our pro plan is available for $49 amount per month. Our agency plan costs $159 amount per month and offers an array of features to scale with your business. You will receive a discount if you purchase an annual plan.

Is ExploreMyPC secure?

Yes. Your data is securely stored via Amazon in the U.S.A, Which is GDPR compliant. Form submissions are secured using TLS 1.2 SSL from the submitter's browser through to our servers and form submission are encrypted at rest.

Are SEO's included in my website build?

Yes. The build of your website does include minimum SEO. All items that we add to your website including text, photos, and videos can be seen by Google, and we do our best to have you rank#1 on Google. We do, however also provide top-notch SEO services with the Maintenance (Monthly) with our team of sapecialists who are ready to assist with your SEO needs!

What forms of payments do you accept?

Upon arguments of the price presented, we wil accept Debit, Visa, MasterCard, or Amex. All payments are accepted online by using secured stripe integration.

Do I need to sign a contract?

No. Our staff believes that if a company needs to lock you in with a long term contract, thay are not confident in their ability to deliver quality websites, effective work that wil keep you happy with the results on a monthly basis.

Can I request a feature?

Sure thing. We always open to hearing ways you think we can improve and evolve. To make a request , Contact us.

Please include an example or specific use case so we can understand exactly what you're after and whether others share your needs.

Can I take payments through ExploreMyPc?

Yes. payments are available across all pricing tiers for you to sell your products or services. Our payments are powered by stripe, Square, Braintree and Paypal Business. We also support Google pay and a range of payment methods supported by these providers.


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Support

The bread & butter of our platform are the pre-built design sections, called items. These can be added to pages with a couple of clicks and every text, image, icon or button that make up the Block can be changed.

Will you maintain our website for us?

We can help maintain your wrebsite, or you can do so yourself with the more minor changes. The choice is 100% up to you. No contract. We provide ongoing support for many of our clients, but it is not mandatory. Please choose Maintenance Add-On to be added to your website at any time.

Will my website be mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website is responsive to modern devices and browsers.

I already Have a Hosting, a Domain or Email

That's no problem at all. Your new professional website will still be over 95% fast. Remember, every website we create is under our AWS (Amazon Web Server). To include the free domain and email address, you will have to transfer your domain to ExploreMyPC

Can I transfer an existing domain name to ExploreMyPC?

Yes, It's easy for you to move your domain to ExploreMyPC, and you can start enjoying the benefits of our affordable hosting service right away. It's clear that you don't want to loose your unique domain name, on the hard work you've already put into your website -that's why we make every domain name registration or transfer hassle-free.

How long will it take to complete my website?

Each Website project is different, but assuming that there are no delays from your side of things a typical website will take no longer than 4 weeks to be completed. Previously we have been able to complete a website in less than 4 hours

Can I Update My Website Once It is Live?

Yes! You can choose the "Website Maintenance" add-ons and we do all the work. The only thing you 'll be able to do is to login your website and make changes request on where you need the changes to be made, Contact your assigned website manager for more information

Should I use the ExploreMyPC free website builder or hire a web developer?

ExploreMyPC's free website builder is intuitive to use and designed for an easy stress-free experience. If you are looking for a specific web service, click hire a professional - there you can find more details at a price that fits your budget where we have in-house web developers that can create your website

Should I create a business website with a custom domain? Can I get a custom domain with ExploreMyPC?

Yes. Acustom domain name is an easy -and instant -way to look more professional online. It adds credibility to your brand and helps visitors find you online. When you create a site with ExploreMyPC's free website builder, your website will come with an exploreMyPC domain by default. If you'd like a custom domain name, ExploreMyPC can help you can do so. Then you can start building your brand by using your domain in a custom email address(info@website.com), your social channels, email marketing campaigns, and more.


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