ExploreMyPC Terms: Your Rights for Website Building Services

Terms of Service

Last Updated 4/25/2025

This Terms of Service (this “Agreement”, “Terms”) is between ExploreMyPC (“we”, “us”, “System”, “Platform”, "ExploreMyPC") and the person (“you”, “User” or “Customer”) using our services (“Services” or "Service").

We provide you with access to our System that helps you create websites, manage their content and customization as well as hosting services. Listed below are the terms and conditions of using our Platform.

Creating an account

To create and account on our website you need to provide a name, email, and password and to agree to the terms and conditions listed below, Privacy Policy and our Data Processing Addendum. You will be given a unique ExploreMyPC URL for each of the websites you create on ExploreMyPC Cloud. It is your responsibility to keep and maintain the safety of your account and password. If the information given by you is untrue, wrongful or in violation of our terms, we can suspend or terminate your account. The email used for the registration of the account is considered the owner of the account and has the right to request assistance from us regarding the account on our support forum or email ticketing system. You are solely responsible for the activities from your account, the maintenance and confidentiality of the credentials to access that account. You must immediately notify us if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised or in case of any actual or suspected unauthorized use.

Your Content

You are responsible for any content that is in your websites such as images, videos, audio files, design elements, logos, fonts, texts and more. We are not responsible for any of your content. We are also not responsible for content that has been lost because of the use of ExploreMyPC, it is your obligation to safe keep and back-up your content regularly. We do not monitor what content has been used in a website and we are not to be held responsible for anyone breaking the terms and conditions, but we have the right to delete such harmful content or even terminate accounts if so.

You own all intellectual property associated with your account such as images, videos, audio files, design elements, logos, fonts, texts and any other materials and files created by you and existing on your website. You hereby grant ExploreMyPC the non-exclusive, royalty-free, unalterable, interchangeable rights to your website content in order for Us to provide you with ExploreMyPC’s Services.

We may choose to highlight or feature your website in our website for marketing or promotional purposes. You grant us a perpetual, worldwide, royalty-free, non-exclusive right and license to use any version of Your Sites, or any portion of Your Sites, including without limitation names, trademarks, service marks or logos on Your Sites, for the limited purpose of ExploreMyPC marketing and promotional activities. For example, we may feature Your Sites on our Showcase page, or on our social media accounts. You waive any claims against us relating to any moral rights, artists’ rights or any other similar rights worldwide that you may have in or to Your Sites or names, trademarks, service marks or logos on Your Sites and any right of inspection or approval of any such use. You can opt out of being featured by contacting us at support [at] ExploreMyPC. This Section does not affect any rights you may have under applicable data protection laws.

Your Obligations

You need to be at least 16 years of age. People under the age of 16 are not permitted to use our services.
To keep your ExploreMyPC account login information safe
To provide us with up to date, accurate and valid personal information at all times.
You own the rights to any content uploaded by you on your website, including images, videos, audio files, design elements, logos, fonts, texts and anything that you do have the rights to use.
The content materials cannot be used in in an unlawful or harmful way.
You must notify us immediately if you become aware of any unauthorized use of your account.
Your content must not be illegal, unlawful, threatening, abusive, harassing, tortuous, vulgar or obscene in any way, must not infringe any person's legal rights.
You should not upload viruses, worms, Trojan horses or any other malicious code, files, or programs that may interrupt, destroy, or limit the functions and services of ExploreMyPC.
You may not upload content that contains scam.
You may not try to hack, break or override the functions and stability of ExploreMyPC or try to exploit the System in any way.
You may not use the System to create any scam websites and promotions with misleading content that can harm or scam visitors.
You may not use ExploreMyPC for distributing, storing or, in any way, using the System for pornographic or adult content and services.
You represent and warrant that your use of the Services is not contrary to law, including without limitation applicable export or import controls and regulations and sanctions.
You can’t in any way try to harm the reputation of ExploreMyPC and their partners by leaving harmful comments, untrue and misleading information about the product or any sort of intentional damage to the reputation of ExploreMyPC.
You acknowledge and agree that if you are reasonably found guilty of violating of any of these rules and obligations, this may cause immediate termination of your account with no refund for the services that have already been paid for. You may also be forbidden from having a ExploreMyPC account in the going forward.
You are not permitted to subsequently sell your purchased ExploreMyPC license or plan, in any shape of form, unless you are a client of our Reseller plan.

Third Party Services

Our Services are integrated with various third-party services (“Third Party Services”) for specific purposes that you may interact with while using ExploreMyPC. Example for such services is the Payment Processor used to collect the payments for your subscriptions. These Third-Party Services may have their own terms and policies, and your use of them will be governed by those terms and policies. We don't control Third Party Services, and we’re not liable for Third Party Services or for any transaction you may enter into with them, or for what they do. Your security when using Third Party Services is your responsibility. You also agree that we may, at any time and in our sole discretion, and without any notice to you, suspend, disable access to or remove any Third-Party Services. We’re not liable to you for any such suspension, disabling or removal, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses you may experience as a result (except were prohibited by applicable law).

User Content

The sites created using ExploreMyPC may contain user content that is in violation of the permitted usage of the platform (Your Obligations). We do not endorse or support such content. We’re not a publisher of, and we’re not liable for, any User Content uploaded, posted, published or otherwise made available via the Services by you or other users. You're responsible for taking precautions to protect yourself, and your computer or network, from User Content accessed via the Services. Any such content detected or reported to us will be removed as a violation of the allowed usage of the Services.

ExploreMyPC & our rights

ExploreMyPC provides a website building system, templates (themes), website hosting from third party companies, CDN services from third party companies. The images used for the creation of the mockup themes are released under Creative Commons CC0. ExploreMyPC does not hold any rights to images used for the creation of the themes.

We have the right to change parts or all of the services and functionalities at any given time, to remove or suspend parts or all of the services and functionalities, we have the right to suspend and terminate access of your Account to parts or all of the services and change the eligible criteria of using the Services.

HTTPS certificates are issued to any published website on ExploreMyPC Cloud. You do not have an option to disable the HTTPS certificates, they are assigned automatically to any new domains connected to ExploreMyPC.

Free Account

ExploreMyPC provides the option to create a Free account and you can use the services according to the agreement. The free account let you, the User, test and create a website to your liking before committing a paid subscription. ExploreMyPC has the right to terminate or cancel free accounts at any time for any reasons. We can delete the content of any free website without notice. We are not in any way to be held responsible for any deleted content from a website build on ExploreMyPC.

Fees

Service fees are applicable upon signing for the paid services of ExploreMyPC that can be monthly or yearly for ExploreMyPC Cloud and yearly or lifetime for ExploreMyPC for WordPress.
All Fees are in USD, EUR or GBP and don't include taxes that you are responsible of paying based on your country's tax rate. ExploreMypC is not liable for any taxes or fees related with commercial products.
The payment for the applicable fee is in advance of your subscription period according to the Agreement.
You can upgrade or downgrade at any time from your ExploreMyPC account. If upgrading, you will be charged the difference between the two subscription plans for the extra services.
Refunds are allowed only for yearly subscriptions and up to 30 days after the subscription is made.
At the end of a contract term, the services will be automatically renewed for the same period of time until EXPLICITLY canceled by the User. Cancellation must be made from your ExploreMyPC account under Payments and at least 24 hours prior to the end of the contract period.
If you purchase ExploreMyPC subscription services, you agree to ExploreMyPC and third-party services to use and store your credit/debit card information. You authorize us to charge you for any ExploreMyPC Services that you may purchase, and any applicable taxes connected with the payment card services.
You are responsible for the fair usage of your website.
Chargebacks - If you contact your bank or credit card company to decline, chargeback or otherwise reverse the charge of any payable fees to us (“Chargeback”), we may automatically terminate your Account. We reserve our right to dispute any Chargeback.

Cancellation

Failure to comply with any of ExploreMyPC’s terms or pay due fees you entitle ExploreMyPC to cancel or suspend your account services and website. You can cancel your services at any time, no questions asked. We are not in any way held responsible for any damages and losses due to cancellation of services.

Termination

We reserve the right to change, suspend or discontinue, or terminate, restrict or disable your use of or access to, parts or all of the Services or their functionality at any time at our sole discretion and without notice.

You can terminate your services at any time without a cause according to the cancellation procedures. If the Agreement terms are violated it may result in penalties or immediate termination of services without payment refund.

Upon termination ExploreMyPC has the right to delete all files, data or information associated with the terminated account.

Domains

We don't sell custom domains. If you don't have a custom domain, buy one from any domain registrar. Please note that IDN domains (domains that contain special characters) are not yet supported in ExploreMyPC Cloud.

Warranty & Disclaimer

ExploreMyPC shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner which minimizes errors and interruptions in the Services and shall perform the Implementation Services in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by ExploreMyPC or by third-party providers, or because of other causes beyond ExploreMyPC’s reasonable control, but ExploreMyPC shall use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption. HOWEVER, ExploreMyPC DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES AND IMPLEMENTATION SERVICES ARE PROVIDED “AS IS” AND ExploreMyPC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Indemnity

To the fullest extent permitted by law, you agree to indemnify and hold harmless ExploreMyPC and its affiliates and their directors, officers, employees and agents from and against all damages, losses, liabilities, costs, claims, demands, fines, awards and expenses of any kind (including without limitation reasonable attorneys' fees and costs) arising out of or related to: (a) your breach of this Agreement; (b) your User Content, Your Sites; (c) any claims by, on behalf of or against your End Users; (d) your violation of any law or regulation or the rights or good name of any third party; and (e) any claims from tax authorities in any country in relation to Your e-commerce operations, including without limitation your sales to individual consumers (including distance sales) and other operations for which ExploreMyPC may be held jointly and severally liable. Your indemnification obligations under this Section shall not apply to the extent directly caused by our breach of this Agreement or, where you are an EU Consumer, to the extent that the consequences were not reasonably foreseeable.

Limitation of liability

You acknowledge and agree that to the fullest extent permitted by applicable law, in no event will ExploreMyPC and its affiliates and its and their directors, officers, employees and agents be liable with respect to any claims arising out of or related to the Services or this Agreement for: (a) any indirect, special, incidental, exemplary, punitive or consequential damages; (b) any loss of profits, revenue, data, goodwill or other intangible losses; (c) any damages related to your access to, use of or inability to access or use parts, some or all of your Account, Your Sites or parts or all of the Services, including without limitation interruption of use or cessation or modification of any aspect of the Services; (d) any damages related to unavailability, degradation, loss, corruption, theft, unauthorized access or, unauthorized alteration of, any content, information or data, including without limitation User Content and Your e-commerce data; (e) any User Content or other conduct or content of any user or third party using the Services, including without limitation defamatory, offensive or unlawful conduct or content; or (f) any Third Party Services or third party sites accessed via the Services.

You acknowledge and agree that these limitations of liability are agreed allocations of risk constituting in part the consideration for ExploreMyPC’s services to you, and such limitations will apply even if ExploreMyPC has been advised of the possibility of such liabilities.

Modifications

ExploreMyPC may make modifications and changes on the existing services or components and will use reasonable efforts to notify all its customers about those changes. The changes are effective upon the date of the change. ExploreMyPC shall not be liable for modifications and actions of third-party services. Modifications to the Agreement and the Fees may occur. You will be notified prior to those changes being applied to your account. If you refuse or fail to pay such fees we will cancel your subscription.

Miscellaneous

If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sub-licensable by Customer except with ExploreMyPC’s prior written consent. ExploreMyPC may transfer and assign any of its rights and obligations under this Agreement without consent. This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and Customer does not have any authority of any kind to bind ExploreMyPC in any respect whatever. In any action or proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorney’s fees. All notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. This Agreement shall be governed by the United Kingdom laws without regard to its conflict of laws provisions.

Privacy Policy

Last Updated: 5/29/2023

ExploreMyPC, LLC (“us”, “we”, or “our”) operates the www.exploremypc.com website and the ExploreMyPC mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, your request to receive an exported file of the personal data we hld about you, including any data you have provided to us. You can also request that erase any personal data we hold about you.This does not include any data we are obliged to keep for administrative legal or security purposes.

Where we send your data

Visitors comment may be checked through an automated service

Use of Data

ExploreMyPC uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ExploreMyPC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

ExploreMyPC may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of ExploreMyPC
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important but remember there is no method of transmission over the internet or method of electronic storage is 100% secure.While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cookie Policy

Last Updated: 3/29/2024

This Cookie Policy describes how ExploreMyPC uses cookies and similar technologies to provide, customize, evaluate, improve, promote and protect our Services.

Introduction
What Are Cookies and Why Are They Important?
Why We Use Cookies
Types of Cookies Used

First-Party vs. Third-Party Cookies
Cookie Duration
Cookie Categories

Local Storage
Advertising and Analytics Tools Used
Managing Cookies
Policy Updates

What is a Cookie?

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. In general, cookies allow a website to recognize a user’s computer.

The most important thing to know about cookies placed by ExploreMyPC is that they make our website a bit more user-friendly, for example, by remembering site preferences.

Why we use Cookies?

We use these cookies and other similar technologies for a number of purposes, including:

Keeping you signed in
Keeping your preferences
To provide you with the service you chose to receive from us
Understanding how you use our website
To monitor and analyse the performance, operation, and effectiveness in order to improve the ExploreMyPC Platform
To understand and improve the impact of our marketing campaigns
For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks

Cookies that are used by ExploreMyPC should be divided into two types:

“First-party Cookies” - Cookies that are placed by ExploreMyPC
“Third-party Cookies” - Cookies that are placed and used by third-party companies which are ExploreMyPC’s partners

Note that ExploreMyPC cannot access third-party cookies; nor can other third-party organizations access the data in the cookies we use on our website. ExploreMyPC doesn't allow third-parties to use the cookies for any purpose other than those described in the next sections.

Cookie Duration

Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:

Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser
Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

Cookie Categories

The cookies used on our website fall into one of four categories:

Essential Cookies let you move around the website and use essential features like secure and private areas.
Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.
Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).
Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users

Advertising and/or analytics cookies ExploreMyPC uses

We use third-party advertising and analytics tools to help us measure traffic and usage trends for the Service and to share offers with individuals who may be interested in our Services. The Services primarily use the following advertising and/or analytical tools, for which we include relevant privacy information and opt-out options:

Google Analytics and Google Adwords‍ - Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
Zendesk - Used for ticketing and support, Zendesk's use of information collected can be found in its Privacy Policy .
Paddle - Used for payment processing, Paddle's use of information collected can be found in its Privacy Policy.
Intercom – Used for customer support and communication services on our website. Details on how Intercom collects and uses data can be found in its Privacy Policy.

Managing Cookies

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete and block them, visit aboutcookies.org or allaboutcookies.org.

Alternately, it is also possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

The following links may be helpful, or you can use the “Help” option in your browser.

To opt out from and prevent your data from being used by Google Analytics across all websites, check out these instructions.

We may update this Cookie Policy. We encourage you to periodically review this page for the latest information about cookies set by ExploreMyPC.

14-Day Return Policy

Last Updated: 4/24/2025

At ExploreMyPC, we want you to feel confident in your purchase. If you’re not completely satisfied with your service, we offer a 14-day return window for eligible purchases.

Eligibility for Return

To qualify for a return:

The request must be made within 14 days of your original purchase date.
The service must not have been fully completed, delivered, or used in a way that makes it non-refundable (e.g., custom domains purchased on your behalf or completed website builds).
Only services purchased directly through ExploreMyPC are eligible. Third-party products or services are not covered under this return policy.

How to Request a Return

To initiate a return:

Contact our support team at support@exploremypc.com with your order number and reason for the return.
Our team will review your request and may ask for additional information if needed.
If approved, a refund will be issued to your original method of payment within 7–10 business days, based on your bank policy.

Non-Refundable Items

The following items are non-refundable:

Completed custom websites or designs.
Domains, hosting, or third-party services already registered or purchased.
Services rendered more than 14 days prior to the refund request.

Questions?

If you have any questions about your return eligibility, don’t hesitate to reach out to us at support@exploremypc.com or chat at the bottom right corner. We’re here to help.

Accessibility Statement

Last Updated: 4/23/2025

At ExploreMyPC, we are committed to making our website accessible to everyone, including individuals with disabilities. We believe that every person deserves to access information, products, and services with ease and dignity.

Our Commitment to Accessibility

We are continuously working to improve the accessibility of our website to ensure we provide equal access to all of our users. Our goal is to meet or exceed the standards of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Accessibility Features

To support accessibility on our website, we have implemented the UserWay Accessibility Widget, which includes tools such as:

Keyboard navigation
Screen reader compatibility
Text size and spacing adjustments
Color contrast settings
Highlighting of links and headers
Dyslexia-friendly fonts

You can activate the UserWay accessibility menu by clicking the accessibility icon located on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility interface to load in its entirety.

Ongoing Efforts

We regularly review our website for accessibility and user experience improvements. Our team is actively training and updating our digital content with inclusivity in mind.

Feedback

If you encounter any accessibility barriers or have suggestions for improvement, we welcome your feedback. Please contact us at:

Email: support.com

We aim to respond to accessibility feedback within [insert response timeframe, e.g., 2–5 business days].

Third-Party Content

Please note that some third-party content or tools embedded on our website may not fully meet accessibility standards. While we strive to ensure compatibility, we cannot control all external providers’ accessibility practices.